Reference

How naga100 Handles Your Personal Information

Your account data stays with us — it is never sold, rented or shared with third parties for marketing without your consent.

No data sold to third partiesDANA, OVO, GoPay transaction privacyAccount data encrypted in transitYour right to request deletionIndonesia-eligible regions covered
naga100 How naga100 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We approach your data the same way we approach payments — with clear steps, no unnecessary handling and a short path to resolution. Data protection is not a footnote here; it is built into the account flow from the moment you tap to register on your phone in Bandung or anywhere else in Indonesia where access is permitted.

Encryption in Transit All data moving between your device and our servers — including your DANA or OVO account details — travels over SSL-encrypted connections. Nothing sensitive moves in plain text.
Cookie Control We use session and preference cookies to maintain your login state and remember your last payment method. You can manage or delete these through your browser or mobile settings at any time.
Retention and Deletion We keep your account data only as long as your account is active or as local regulations require. Closure requests and deletion submissions are processed within the legally permitted window.
Who Can Access Your Data Only staff with a direct operational need — account verification, fraud review, transaction support — can access your records. We do not grant general marketing access to your personal data.
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have questions about how your data is handled, want to request a copy of your information, or need to flag a concern, our support team is the right starting point. You can reach us through live chat, email or our help form — all three routes connect to the same privacy-aware team who can pull up your account record and walk through what data we hold.

Team online

Live Chat

Start a chat session directly from the platform. Our team can verify your identity on the spot and address data questions tied to your account without delay.

Email Support

Send a written request if you prefer a documented trail. Include your registered mobile number or e-wallet name — DANA, OVO or GoPay — so we can locate your account quickly.

Help Form

Use the in-platform help form for data access or deletion requests. We confirm receipt and respond within the timeframe required by applicable local regulations.

Your Questions About Privacy at naga100

These are the questions we get most often about how personal data works on this platform. If yours is not covered here, live chat or the help form will get you a specific answer tied to your account.

We collect your name, mobile number, email address and the e-wallet details you link — DANA, OVO or GoPay. Device and session data are also logged automatically for security purposes.

No. Payment data is used only to process your deposit or withdrawal. It is never passed to advertisers or sold to third-party data brokers under any circumstances.

Submit a request via the in-platform help form or email support with your registered mobile number. We will verify your identity and send your data within the timeframe local law requires.

Yes. Contact our support team through live chat or the help form. We process deletion requests within the period local regulations allow, retaining only data we are legally required to keep.

Cookies remember your session state and last payment method so the platform loads faster on return visits. You can clear or block them through your browser or mobile device settings at any time.

Any cross-border data handling follows applicable local law and is limited to what is strictly necessary for account operation. Availability of the platform itself depends on local law and eligible regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.